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TURNAROUND TIME
Every piece in our collection is the genuine article. Whether handmade using centuries-old techniques or woven from the silk of a near-extinct Indian silk moth, we have searched the world and found the ultimate textiles in each category. We strive to keep these extraordinary designs and traditional techniques alive by supporting the artisans who still produce them. Our products are not mass produced but made in small quantities and in many cases, made to order just for you. This means that some of our products are not available for immediate shipment and do have a wait associated with them. If this is the case the turnaround time for your order will be communicated to you within 24 hours of your order. Thank you for helping us support the world's most extraordinary artisans.

ONLINE ORDERS
Fast and convenient, our website enables you to point, click, and shop for ANICHINI anywhere you are. We ask that you review your order carefully prior to submission, orders cannot be modified once submitted.

INTERNATIONAL ORDERS
We are happy to ship anywhere in the world, with questions on shipping and delivery please contact Customer Service at customerservice@anichini.com or call 800.533.5309 10am - 6pm EST, Monday-Friday.

CREDIT CARDS & GIFT CARDS
We accept the following forms of payment: Visa, Mastercard, American Express, Discover, and ANICHINI E-Gift Cards.

SALES TAX
We are required to collect sales tax where ANICHINI maintains a physical presence. We currently collect sales tax for orders to Vermont.

RETURNS
At ANICHINI we take pride in the exceptional quality and craftsmanship of our products. Our attention to detail in design, material, and craftsmanship is unyielding - and so is our committment to customer satisfaction. Returns are accepted within 30 days of purchase for product that is defective, shipped incorrectly, or not constructed to customer specifications. Requests to return product that has been ordered incorrectly must be made within 14 days of the date received and are subject to a 15% restocking fee. Please contact Customer Service to request a Return Authorization number. Any return received without a Return Authorization number will be returned to the customer at their cost. ANICHINI reserves the right to make all final decisions on returns. Custom orders are not returnable.

PRICE DIFFERENCES
We make every attempt to have consistent pricing throughout our website, stores, and showrooms. Occassionally we offer special prices that are exclusive to our website. If you have any question about pricing please call Customer Service at 800.553.5309 10am - 6pm EST, Monday-Friday.